Product Knowledge Base

Frequently Asked Questions

Get detailed answers about SUPERLAY's features, functionality, and security measures.

Product Overview & Core Features

SUPERLAY is an AI-powered desktop assistant that enhances your workflow by offering real-time transcription, contextual insights, content analysis, and tailored AI responses.

SUPERLAY is designed for recruiters, sales professionals, team leads, customer support agents, and anyone needing real-time, intelligent assistance during digital interactions.

It captures both microphone input and system audio output to transcribe conversations live into the Transcript panel.

Real-time AI & Insights

A panel that gives you live summaries, action items, and suggested replies based on the ongoing conversation — updated in real time.

During a live conversation, press Alt+A to ask a quick question. The AI replies instantly based on the recent transcript.

It analyzes visible screen content — code, quizzes, charts, or UI — and delivers a summary, solution, or explanation instantly.

Ask superlay is for quick, real-time queries focused on the ongoing discussion. Ask AI is a persistent chat window for general or follow-up conversations.

Customization & Security

AI Personas define the assistant's tone, style, and expertise — like an Interview Coach, Meeting Assistant, or Sales Advisor, making the AI's output tailored to your needs.

Use Settings → Add Profile → either paste your resume or write your own prompt. The AI will tailor itself to match your provided profile and requirements.

Yes. All transcripts and screen captures are securely processed in the cloud using industry-leading encryption. Refer to our Privacy Policy for full details on data handling.

Microphone access, system audio capture, and screen capture — these are essential permissions required to enable accurate transcription and full AI assistance functionality.

Can't find your answer?

If the questions above don't cover your query, our dedicated support team is ready to provide personalized assistance.

support@superlay.ai