Service Agreement
Last updated: December 18, 2025
Welcome to SUPERLAY! These Terms of Service ("Terms") govern your use of our desktop application ("App"), our website ("Site"), and the services we provide (collectively, the "Service"). Please read these Terms carefully, as they constitute a binding legal agreement.
1Acceptance of Terms
By creating an account, downloading the App, or using any part of our Service, you explicitly agree to be bound by these Terms. If you do not agree, you are not permitted to use the Service.
2Core Service Description
SUPERLAY is an AI-powered co-pilot designed to enhance productivity. The Service includes, but is not limited to, real-time audio transcription, AI-powered analysis of conversations and screen captures to generate insights and summaries, and customizable AI personas.
3User Account Responsibilities
Eligibility
You must be at least 18 years old to create an account and legally use the Service.
Security
You are solely responsible for protecting your account information and for all activities that occur under your account.
Accuracy
You must provide and maintain accurate and complete information when registering your account.
4Subscriptions and Billing
Plans & Fees
We offer free and various paid subscription plans. You agree to pay all applicable fees for paid plans, which are processed via our third-party payment partner, Razorpay.
Automatic Renewals
Paid subscriptions automatically renew at the end of each billing cycle unless you cancel the renewal via your account dashboard before the renewal date.
Refunds
All purchases are generally non-refundable. Please review our full Refund Policy for specific, limited circumstances where a refund may be issued.
5Prohibited Use and Conduct
You agree not to use the Service in any way that violates the law or these Terms, including but not limited to:
Recording, transcribing, or processing any content without the necessary legal right or explicit consent of all parties involved.
Violating any applicable local, state, national, or international law, regulation, or treaty.
Infringing upon the intellectual property or proprietary rights of SUPERLAY or any third party.
Transmitting any content that is harmful, illegal, defamatory, or obscene.
Attempting to reverse-engineer, decompile, or otherwise discover the source code of the App or Site.
6Intellectual Property
Our Service IP
SUPERLAY and its licensors retain all right, title, and interest in and to the Service, the App, the Site, and all associated intellectual property.
Your Content
You retain full ownership rights to the content you generate. You grant us a limited, revocable license to use Your Content solely to provide and improve the Service.
7Integration with Third Parties
The SUPERLAY Service relies on integrations with third-party providers for core functionality, including Google Firebase, Deepgram, and OpenAI. Your use of our Service is also subject to the terms and privacy policies of these third parties.
8Account Termination
We may suspend or terminate your access to the Service at any time, without prior notice or liability, if you violate these Terms. You may cancel your account at any time through your account dashboard.
9Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranty that the Service will be uninterrupted, secure, or error-free. The accuracy and quality of transcriptions and AI-generated content are not guaranteed.
10Limitation of Liability
To the maximum extent permitted by law, SUPERLAY shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, resulting from your use or inability to use the Service.
11Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you via email or through the Service. Your continued use after any changes constitutes your acceptance of the new Terms.
Questions About These Terms?
If you need clarification on any part of this Service Agreement, please reach out to our legal support team.
Legal Protection & Compliance
These terms are designed to protect both you and SUPERLAY. We are committed to providing a secure, reliable, and legally compliant service for all our users.